勤務地
Tokyo
We will trust you to:
- Analyze and tackle issues related to our enterprise product suite and examine their root cause and offer a solution in a timely manner, working directly with customers and internal partners across functions
- Work closely with our clients and our internal product, trade-desk, and engineering groups to facilitate speedy resolution to issues
- Provide an outstanding level of production support to our client base
- Demonstrate proactivity and ownership of client reported issues and outreach projects
- Tailor your communication according to the client audience for both technical and non-technical users, including objection handling
- Examine root cause statistics for trends in production issues, partnering with clients to ensure preventative measures are implemented following standard methodologies
During the summer internship program:
- You will be asked to establish and develop trusted relationships with a subset of clients and provide technical application support and integration assistance to those customers. Ensuring their connections and workflows are reliable and stable will be your main objective.
- You will be given a Data Analytics project to develop QSEN dashboards to help identify key clients, product and infrastructure trends to support decision making across the service organization.
- You will learn about Blomberg’s Enterprise Buy Side & Sell Side technical workflows in a multi-asset environment.
To apply for this internship role, you'll need:
- To be a current penultimate year tertiary student (exp grad between Nov 2024-Sep 2025), who will be available for a 6 week summer internship from 5 August, 2024, and will be available to start their full-time employment with us in 2025.
- Doing an undergraduate (or above) course in combined studies in Information Systems, Computer Science, Engineering, Finance, Economics or related business and STEM field, or related experience
- Proficiency in a programming language such as Python or SQL, as demonstrated through school projects or work experience (for Data Analytics work)
- A demonstrated understanding and interest of the financial markets, and financial asset classes/ products through school projects or work experience
- A customer service and solution-focused experience with a high degree of interpersonal skills to deal exceptionally with internal/external client’s needs
- A demonstrable history of solving sophisticated problems with a keen eye for detail and strong analytical attitude
- A demonstrable interest and aptitude in technology with a basic understanding of connectivity and automation
- A positive attitude and an eagerness to collaborate with teams across regions
- Business level proficiency and fluency in Japanese and English
- Excellent written and verbal communication skills, especially when explaining technical processes and solutions to clients, business partners, and stakeholders
deadline of application
29 February 2024
詳細、ご応募は下記リンクよりご確認ください。
2024年1月22日更新
