2022 Global Data Summer Internship (Bilingual Japanese/English speaker )
■勤務地
Tokyo
■The Role:
As a Global Data Intern, you will have a passion for taking raw numbers and turning them into meaningful insights for the world's business and financial decision makers. You will have a natural eye for detail, an interest in the data that feeds the financial markets, and an appetite for understanding how technology can be used to enhance workflows, improve quality and expand coverage. You will collect, clean and present data, which moves markets and empowers our clients to make the right decisions on the iconic Bloomberg Terminal. You will work with our analysts who provide unparalleled customer service, establish relationships with key market players in the financial industry, inspire news content, and revolutionize Global Data at Bloomberg!
■What’s in it for you:
- Gain hands-on exposure to our systems, processes, clients and the financial markets
- Apply problem-solving skills to identify innovative workflow efficiencies and implement technology solutions to enhance our systems and current processes
- Discover how we maintain the standards of accuracy and timeliness for which our data is famous for
- Carry out real projects that have an exponential impact on our systems and clients
- Learn how we assist our clients with data-related queries
- Receive in-depth training in the areas of terminal navigation, computer scripting languages and professional development skills all from world-class professionals
- Be mentored by one of our experienced Analysts throughout the 6-week internship
- Gain feedback on how to continue to develop your skills and expertise
- Potential to convert into a full-time role, dependent on performance and business need
■Application deadline:
30 April 2022, 6pm JST
2022 Bloomberg Customer Support Summer Internship (Bilingual Japanese/English speaker)
■勤務地
Tokyo
■What’s The Role:
Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support internship, which is a key part of our Technology Services & Solutions business.
As a future intern you have two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. You will provide login support and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work alongside our 500 strong international team, supporting our clients collectively in more than 18 languages.
Specific tasks can include; providing outstanding customer service to our clients via the internal ticketing system, phone call, e-mail or live chat. Identifying, investigating, and resolving customer issues using proprietary company software. Collaborating with your team on various department and global projects, analyzing sophisticated processes, and thinking of creative solutions.
■Who you are:
You come to work with a purpose, understand what urgency means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.
■What's in it for you:
This is an exciting internship for students seeking a unique experience. We will make sure that you are ready to provide exceptional customer service through our training program. You will also receive an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.
We will help you expand your skills and opportunities in this role through project involvements. Our Interns are involved in mentoring, quality control and idea generation. Successful interns will have the opportunity to be offered a permanent full time role in Bloomberg Customer Support at the end of the Internship.
■You need to have:
- Strong customer service/stakeholder management skills including telephone etiquette and a professional demeanor
- Business proficiency and fluency in English and Japanese
- Ability to communicate effectively and articulate thought process clearly (both written and oral)
- A demonstrated interest in finance and/or technology
- Desire to develop skills and experience in customer service in a fast-moving FinTech environment
- Willingness to learn new technologies and ability to retain information
- Careful attention to detail, with an aptitude for working quickly and accurately
- Multi-tasking and problem solving skills as well as an ability to work independently and as a member of a larger distributed team
- An interest in progressing a career within Bloomberg
■You will need to be:
Currently enrolled in a university with a graduation date between December 2022 and Sep 2023
Available to work for the whole duration of 6 weeks from Aug 1st to Sep 9th 2022
■Application deadline:
28 April 2022, 6pm JST
詳細、ご応募は下記リンクよりご確認ください。
2022年4月8日更新
